Outsourcing is trend which is accelerating with a great force these days.

Almost everyone manufactures, small corporations, industries are outsourcing operations offshore to reduce cost.

Off shoring issue is in limelight as range of jobs that now are moving to India, Eastern Europe and China is increasing.—computer programmers, network engineers,   virtual assistance and others.

Apart from Off shoring jobs, many major companies are now outsourcing complete core business functions like call center work, MIS functions to U.S. contractor. These U.S. contractors pay lower wages and few if any benefits. There are many common names in the list of companies who outsource the work and offshore the jobs, including AT&T, Dell, and many others.

While outsourcing work or a job, there are 10 key points one should consider for making an outsourcing relationship successful.

Expectation: Before you outsource, know what you are outsourcing and have a clear understanding of your expectations from the service provider.

Trust: Trust is the key factor for outsourcing. Establish trust with the service provider and keep building on this trust.Set high-level joint objectives for the job.

Targets:Develop clear periodical goals to be achieved by service provider. These goals should have 3 month, 6 month and 12 month targets and specific plans to achieve these targets.

Communication: Communication is a key to success for any out sourcing. Set a communication framework based upon the objectives and goals to keep everyone informed of the progress of the task so that all expectations are managed from beginning.

Evaluate: Ensure that business decisions of your organization are evaluated against the objectives and goals set for the outsourced task.

Accountability: it is always good to establish a dedicated team for smooth transition of task and same team should be accountable for developing and implementing the plans to successfully achieve the required output.

Responsibility: Always make sure that all parties/teams have clarity of their respective responsibilities. This includes the transition team, the offshore team and the onshore team.

Demand and supply: An appropriate demand and supply management for the outsourced task is established within the organization during Outsourcing learn from the best practices, procedures, processes and other resources of the business.

By Alan Kilosder

GreenCode Technologies, Inc.

(954) 840-8068